Teller - Muncie Branch - Part Time
LOCATION:
2900 N.
Oakwood Ave Muncie, IN, 47304All applicants are required to pass a background check as a condition of employment.
--- Teller I - One year of previous experience in customer service/retail/finance with cash handling experience.
(Starting Wage is $17)Teller II - Should have at least two years' previous experience in financial institutions with at least one-year experience as a teller.
(Starting Wage is $18)---PURPOSE:
The Teller position is responsible for completing deposits, withdrawals, and other financial interactions while providing excellent customer service to all members.
CULTURAL EXPECTATIONS:
Adheres to Financial Center's Policy and Procedures Acts as a role model within and outside Financial Center Maintains a positive and respectful attitude Communicates regularly with supervisor about department issues Demonstrates flexible and efficient time management and ability to prioritize workload Consistently reports to work on time prepared to perform duties of position Meets Department productivity standards Demonstrate enthusiastic support of corporate mission, core values and long term objectives Performs daily assignments independently Resolves questions or problems on the basis of past precedent and interpretation of policy and procedural guidelines Work is reviewed for adherence to policies and procedures ESSENTIAL DUTIES:
Receives members in person and either completes their request, or refers the member to the appropriate staff member Identifies and capitalizes on opportunities to promote and refer new services or products.
Responsible for completing opening and closing procedures, processing night drop, ATM, coin machine and daily MSR scanning.
Receives and handles financial transactions of all types, including; deposits, withdrawals, transfers, cash advances, payments and negotiable items, ensuring sufficiency of funds and proper endorsement on negotiable instruments within these transactions Enters transactions into Credit Union system, recording all transactions and producing customer receipts.
Daily opens and closes teller terminal, maintains proper amount of currency in drawer, accounts for assigned cash, checks and other monetary instruments and transactions.
Maintains neat and orderly work area and ensures that all negligible and confidential records are properly secured Adheres at all times to applicable policies, including, check cashing, identification and security Balances to the terminal teller/close report, remits receipts and excess cash to the supervisor Must be able to achieve proficiency on relevant Credit Union systems, Credit Union products and services Performs other duties as commensurate with this position REQUIRED BACKGROUND:
Teller I - One year of previous experience in customer service/retail/finance with cash handling experience.
Teller II - Should have at least two years' previous experience in financial institutions with at least one-year experience as a teller.
High school diploma or equivalent is required Excellent verbal and written communication skills.
Excellent math skills.
Trustworthiness and the ability to act with integrity.
Thorough understanding of customer service.
Must be accurate and attentive to detail Patience, diplomacy and tact Must feel comfortable handling large amounts of cash and working at computer terminals.
Bilingual in English and Spanish is a plus WORK ENVIRONMENT:
The work requires physical mobility within the general work area and prolonged standing within a small work area.
Long periods of intense concentration, continual communication with members, repetitive tasks and a high level of attention to security.
Must be able to lift 15 pounds at a time.
May be temporarily or permanently transferred to another Branch as required.
PI226509827 Recommended Skills Attention To Detail Communication Customer Service Diplomacy Finance Mathematics Estimated Salary: $20 to $28 per hour based on qualifications.
2900 N.
Oakwood Ave Muncie, IN, 47304All applicants are required to pass a background check as a condition of employment.
--- Teller I - One year of previous experience in customer service/retail/finance with cash handling experience.
(Starting Wage is $17)Teller II - Should have at least two years' previous experience in financial institutions with at least one-year experience as a teller.
(Starting Wage is $18)---PURPOSE:
The Teller position is responsible for completing deposits, withdrawals, and other financial interactions while providing excellent customer service to all members.
CULTURAL EXPECTATIONS:
Adheres to Financial Center's Policy and Procedures Acts as a role model within and outside Financial Center Maintains a positive and respectful attitude Communicates regularly with supervisor about department issues Demonstrates flexible and efficient time management and ability to prioritize workload Consistently reports to work on time prepared to perform duties of position Meets Department productivity standards Demonstrate enthusiastic support of corporate mission, core values and long term objectives Performs daily assignments independently Resolves questions or problems on the basis of past precedent and interpretation of policy and procedural guidelines Work is reviewed for adherence to policies and procedures ESSENTIAL DUTIES:
Receives members in person and either completes their request, or refers the member to the appropriate staff member Identifies and capitalizes on opportunities to promote and refer new services or products.
Responsible for completing opening and closing procedures, processing night drop, ATM, coin machine and daily MSR scanning.
Receives and handles financial transactions of all types, including; deposits, withdrawals, transfers, cash advances, payments and negotiable items, ensuring sufficiency of funds and proper endorsement on negotiable instruments within these transactions Enters transactions into Credit Union system, recording all transactions and producing customer receipts.
Daily opens and closes teller terminal, maintains proper amount of currency in drawer, accounts for assigned cash, checks and other monetary instruments and transactions.
Maintains neat and orderly work area and ensures that all negligible and confidential records are properly secured Adheres at all times to applicable policies, including, check cashing, identification and security Balances to the terminal teller/close report, remits receipts and excess cash to the supervisor Must be able to achieve proficiency on relevant Credit Union systems, Credit Union products and services Performs other duties as commensurate with this position REQUIRED BACKGROUND:
Teller I - One year of previous experience in customer service/retail/finance with cash handling experience.
Teller II - Should have at least two years' previous experience in financial institutions with at least one-year experience as a teller.
High school diploma or equivalent is required Excellent verbal and written communication skills.
Excellent math skills.
Trustworthiness and the ability to act with integrity.
Thorough understanding of customer service.
Must be accurate and attentive to detail Patience, diplomacy and tact Must feel comfortable handling large amounts of cash and working at computer terminals.
Bilingual in English and Spanish is a plus WORK ENVIRONMENT:
The work requires physical mobility within the general work area and prolonged standing within a small work area.
Long periods of intense concentration, continual communication with members, repetitive tasks and a high level of attention to security.
Must be able to lift 15 pounds at a time.
May be temporarily or permanently transferred to another Branch as required.
PI226509827 Recommended Skills Attention To Detail Communication Customer Service Diplomacy Finance Mathematics Estimated Salary: $20 to $28 per hour based on qualifications.
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